Privacy & Cookie Policy

Privacy

This privacy statement discloses our information gathering, use and dissemination practices for the hospitality impact/hotelimpact web site, the main page of which is http://www.hotelimpact.co.uk
If you want to talk to us about our privacy policy, you may contact us:
Hospitality Impact Ltd
Chartham House
16a College Ave
Maidenhead
Berkshire
SL6 6AX
E-mail: sales@hospitality-impact.com

Data Collection
Personal data:
Hospitality Impact is committed to ensuring that privacy is respected and protected, and our procedures have been updated to conform with the new General Data Protection Regulation (GDPR) of May 2018.
The information we collect is:
• Your name, company details and job title
• Contact information including e-mail address, postal address and post code.
• Click-stream data (where you clicked from to come to the site, which pages you looked at, etc)
• HTTP protocol elements (which tell us your server address and top level domain name (eg .com, ..co.uk etc), date and time of visit, etc)
• Search terms used to find us
The data we collect will be used for:
• Website and system administration.
• Product & service research and development and performance measurement.
• From time to time send you information on existing or new products.
This data is collected from all web users. We only use web access logs for statistical purposes. The only exception is in the event of a security or copyright breach when they could be used to trace the breach. Nothing is ever given or sold to a third party.
If you give us any personal information, it will only be used to deal with the content of your email or update you from time to time with information on our existing or new products. This information will not be given to a third party unless authorised by you.
Security:
We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies:

Cookies are used to track visits to the website, we use Google Analytics for this service. You can control how your computer accepts cookies by adjusting setting on your own computer.
Cookies are used for:
• Website and system administration.
• Product & service research and development.
You can see Google’s privacy policy with regards to how it uses data collected by Google Analytics here:

http://www.google.com/privacy_ads.html

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Category Cookie Name Purpose
Necessary Cookies PHPSESSID Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Necessary Cookies cookiesAccepted Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Necessary Cookies cookiesAcceptedZopim Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Zopim '__cfduid', '__zlcmid', '__zlcstore', 'zte[number]', '__zlcid' Used to communicate with website users

Please note that our advertisers may also use cookies, over which we have no control.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will die on exit and closing of your browser.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

E-mail and Electronic Forms:
We use these to collect:
• Telephone numbers (always optional)
• Email addresses
• Contact preference data
This data is used to:
• Contact visitors in response to their queries & follow up queries at a later date.
• They may be used to up-date you with information on existing or new products.
We only use information submitted in relation to the above. There are a number of online forms on the site – each one explains how the information submitted will be used as detailed above. Hospitality impact have a strict policy of never giving personal details to any third party, unless expressly requested to by the person giving personal details

Personal information and Opting out:
You may choose to restrict the collection or use of your personal information by unsubscribing from any of our communications.
We will not sell, distribute or lease your personal information to third parties unless we are compelled by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR).
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect or delete you from our database.
By using our site you accept the terms of our Privacy Policy.

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